i have changed the email to log in to my quickfile account but when setting up a new supplier the default email at the bottom of the form remains the old email. is there a way to change this?
thank you
Have you tried Account Settings/emails and changed the defaults here?
Hi @Termeek1
Can I just double check where you’re referring to, please? The only email address option for a new supplier is the contact for remittance advice emails to be sent. Perhaps I’m looking in the wrong place!
hi Mathew
on the new client form (sales) right at the bottom of the form there is box where you put in the client email - this seems to be autocompleted by our .co.uk email and you need to delete this before replacing with the client email. if you forget the invoice is sent to you- if that makes sense - then you are alerted that you forgot to change the email address that is the box in which it is still autocompleting our old email address if that makes sense -
It’s your browser that is doing that, rather than anything that’s configurable on the QuickFile side.
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