Chrome Bank Feed - import key not saving

Support
1

The bank feed login is not remembering the Quick File Import Key. I’m having to re-enter it each time I log in. Not been a problem until the last 10 days or so.

I’m using the Chrome browser (Version 63.0.3239.108 (Official Build) 32-bit) and the bank is Santander

UPDATE:

Resolved by deleting the Password in Chrome Settings (Google Smart Lock ?). Possible conflict with Lenovo Password manager? As the key is correctly autofilled and not saved in Chrome now…

2

Hi @Gollingsm

I’m glad to hear you managed to resolve this. Unfortunately sometimes the browsers default settings or another extension can interfere with some of these values, as you’ve experienced.

If you have any further issues, please don’t hesitate to let us know.

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