Clear a 0.01p balance

Hi, I had a zero balance invoice which I put on as £0.01 as it wouldn’t allow 0.00 just to log it? so how do I clear this from remaining unpaid?, thanks.

Hi @Catherine49

You should be able to raise a credit note for this which would clear the balance. This is found under the “Options” button on the invoice itself.

If it’s a sales invoice however, just be aware that your client may see the credit note when they log into the view invoices etc on QuickFile. If they’re aware the original invoice should be £0.00, then hopefully this won’t cause any confusion.

Thanks, it’s a purchase invoice. So yes maybe a credit note, probably shouldn’t have enter it at all :roll_eyes: thanks for reply

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