I keep getting the message - The bank failed to respond and their Open Banking interface may be down. Please retry in 15 minutes.
I am trying to connect Clydesdale business banking to QF.
I keep getting the message - The bank failed to respond and their Open Banking interface may be down. Please retry in 15 minutes.
I am trying to connect Clydesdale business banking to QF.
Hi sambates123,
They do some planned work on their network until 8.25pm tonight. Could you try to connect after that time again, please. May wait until 9pm or so, just in case.
Still not back? Have they finished?
Hi @sambates123
There have been successful imports this morning.
Are you seeing any errors when you try to manual refresh the feed?
Hi @sambates123
A developer is looking into this now. We’ll come back to you with an update shortly.
Edit
This should now be working as expected, but please don’t hesitate to let us know if you have any further issues.
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