Just looking at the new features just launched, and I’ve gone to an invoice without a DD set up (for reference - invoice 0188). I’ve selected “Collect By Direct Debit”, and it’s shown me this:
Which is incorrect - we don’t have a pre-auth set up. Didn’t click ‘Collect’ - weren’t sure if it would generate an email or anything, so didn’t want to try it!
Thanks for reporting, will have a look into this now!
If you did click it, it would just return a failed response as there’s no pre-auth ID for the client.
This has now been fixed.
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