Confirming a tag doesn't seem to match against outstanding invoices

[chip07]

1. I’ve imported a bank feed
2. Clicked a Confirm tag / Ok
3. A new invoice seems to have been created automatically, although an existing outstanding invoice for the same amount existed.

I had to detag, delete the newly created invoice, click Tag and that found the outstanding invoice to match against.

[QFMathew]

Hi @chip07

If I understand correctly, the new invoice was created from a bank tagging rule (please correct me if I’m wrong). This is actually by design within the system. My colleague @Glenn explains this in a previous post:

Invoice isn't updated as paid

Thanks for sending over the details. When you have a bank tagging rule setup it will always create a new invoice and link the payment on the bank to that invoice. You can’t have the system link the new payment to an existing invoice using a rule, because the software can’t know which invoice to link to. In such cases you should remove the rule and manually tag the payment on the bank to the existing invoice. You could also change the rule and uncheck the box “Attach to invoice”, this will then …

I hope that helps!