Hi @Ruthie
There are a few ways that an account could be active on QuickFile:
- It’s graded XS, S or M, and therefore free
- It’s graded as L or XL and requires a Power User Subscription
- Or, it’s connected to an Affinity account
Only one of these needs to be satisfied for the account to remain accessible. So if for example you have a M account, it would be free to access without a subscription. If it’s a L account, you would need a Power User Subscription. If it’s any size but connected to Affinity, then no individual subscription is required as Affinity covers the cost for the account.
Is the sole trader account still connected to your Affinity account now? When you say you want to keep the limited company account without losing the bank feeds, are you trying to disconnect it from your Affinity account and keep it running as a standalone account?
(for reference, there’s a breakdown of the difference between a Power User Subscription and an Affinity subscription, here: Power User Subscription vs Affinity)