I raised an invoice for a client who then partially paid the invoice, the spec has now changed for various reasons.
I have raised a credit on the amount they paid to their account and created a new invoice where I offset the credit against the amount owed and this is all fine.
My issue is what to do with the old invoice as it now shows they owe me money, do I simply delete it or is there a process to cancel it?
Personally I would have credited the original invoice in full and then created a new invoice that shoes the correct spec, you could then have used the money originally tagged to the first invoice and used it to part pay the new invoice.
I wouldn’t delete the invoice, best thing to do is credit it so that you have an audit trail