Credit Control - How to show payment outstanding on overdue emails

Let’s call this a feature request rather than a bug: the overdue email generated by Quickfile shows in the invoice details the Total Amount for the invoice. Where a partial payment has been made then the Amount Outstanding would seem to be the more appropriate figure to use. Thus my suggestion/request is that “Total Amount” be replaced in all credit control emails by “Amount Outstanding” and the appropriate amount calculated.

Hi @PaulFarmer

Thank you for your suggestion. The good news is, this actually exists.

There’s a token which is ‘@InvoiceTotalBalance@’, and can be added to the credit control emails to show the outstanding balance:

There’s more info on this in @Glenn’s post here

Hope that helps!

It certainly does! Many thanks for that :slight_smile:

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