Credit for overpayment of invoice

Invoice for £149.00 entered in April but bank payment (debit card) for £159.60. Tagged payment to invoice which showed £10.60 unallocated. Bank refund in June of £10.60 but can’t tag it to invoice.

Hi @forest

You will need to refund the payment itself as the part you’re refunding isnt allocated to an invoice.

Take a look at this post, in particular, the part at the end regarding the refund