I received a credit form my Gas supplier , whn I try to raise it as a credit form the supplier it wants to post it to the bank, cas, card etc. How do I get it to sit on the account
Is this a credit against an existing invoice?
yes, I am proposing it reduce the balance on the supplier account with it
If it’s a reduction in the balance held on the supplier’s account, rather than raising a credit note you would refund the prepayment associated with it. You may find this post helpful in this case: Reduce Supplier Prepayment because of refund
If however you’re just looking to reduce the outstanding balance for that supplier, view the original invoice you wish to reduce, select More Options >> Raise a credit note and when completed, the balance of the invoice will be reduced.
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