I overcharged a client in a quarterly invoice in December so I issued a credit note for the amount overcharged.
I have since issued a new invoice which is not yet paid because the client queried it.
I am confused because the statement doesn’t seem to take account of the credit note in the amount outstanding and shows the outstanding balance without the credit. I attach a screenshot.
I may be being stupid here. I am not an accountant and may misunderstand something.
Can you advise please