Credit note without entry on bank

[ASHETH]

When saving CREDIT NOTE RAISED
When Saving I get the following message:
Credit Note Options
Refund from account - CURRENT ACCOUNT
Refund method Bank Transfer
Where is the option to hold the credit on account?

Please assist

[QFMathew]

Hi @ASHETH

Is this a client or a supplier credit note?

[ASHETH]

A New Sales Invoice Raised with Minus value = Sale Credit Note
Client Debtor account us at present overpaid

[QFMathew]

You need some form of bank entry to tie the money transaction to - it’s the way QuickFile works.

When you try to save it, you will get the option for the bank account, but you see the following highlighted message:

This link will take you to the following page. Method 2 should help in this case.

Enter opening Credit Notes without depositing to the bank

If you are looking to hold a credit on account for a client or supplier there are two methods you can use to achieve this. Method 1 Enter the original invoice that was credited first and then issue a credit note against that invoice. When you credit note an existing invoice you will have the option to hold the funds on account. This method fills in the blanks by telling Quick File where the credit originated from. [image] When credit noting from an original invoice you will see the following…

You may it easier to just raise a credit note against an existing invoice if you have one.

Hope that helps

[ASHETH]

Sorry for my lack of knowledge.
How do you raise a credit note against a sales invoice?
I

[QFMathew]

If you locate the original sales invoice, on the preview screen, you will see a “More Options” button, the credit note option is in this sub menu.