Credit Note

Accounting
1

I raised an invoice on the system but realised it should not be done until we have client contract signed up. Immediately a credit note was raised, albeit manual credit note.

The invoice was never issued to the potential client and I have left the company. The company after some 5 months are chasing for payment and tells me that the credit note is not valid.

I told them that it is not illegal to issue a manual credit note.

Any thoughts

2

Hi @Erasmus

When you say credit note, did you use the ‘Credit note’ option on the invoice screen, or did you issue a negative invoice?

A credit note would be an option to do this, and is likely to be the best way to do it if the invoice has been issued to the client as they would then have the paperwork showing it’s been credited too.

If the invoice hadn’t been issued, you could have deleted it. But either method should be fine.