Credit Notes - prepayment

I know this has been raised before but I can’t find an answer on how to do this.

I have a credit account with a supplier. A statement is produced once a month of what I owe and this is paid via direct debit. On last month’s statement (paid today) is a credit which does NOT relate to a specific invoice but is credits spread across more than one invoice. I raised a credit note for the amount which is held on the supplier account within Quickfile and is shown as a prepayment amount.
When I go to tag the payment today on my bank feed I have no way of allocating this prepayment. Also the amount the supplier has been paid already includes the credit so how do I process this credit correctly when it can’t be allocated against a single invoice?

Hello @Hansontech

You can open any invoices you wish to allocate the prepayment to and click “log payment” like in the example below.

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You can then pay off some or all of the invoice using the prepayment

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Thanks for that, worked perfectly.

:ok_hand: