Currency Field for Receipts in App

Support
1

Hi, I’ve just downloaded the Quickfile App to capture receipts. When creating a new expense I am told the currency field is required. It is currently blank and will not allow me to enter anything. How do I complete this field?
Thanks

2

Hi @Leanne

Sorry to hear you’re having some issues here.

Can I just check a few things?

  • Are you using iOS or Android?
  • What version of the app are you using?
  • Is this when you’re entering the receipt details (e.g. the supplier reference, etc.)?
  • Are you able to upload a screenshot of the error message at all please?
3

Hi, I’m using iOS and app version 2.0.31. This is when entering the receipt details, after confirming supplier. I can see the gap where currency should be next to Total but cannot open the field. The error message only comes up briefly to say the currency field is required.

4

im getting a similar message saying about currency field using android app 2.0.21 and also sometimes says ‘loading’ and not allowing me to upload receipts.

5

Thanks @Leanne and @horseshoethurlby

We did identify an issue, although I’d like to send you both a private message to get some account details from you.

8

Hi @Leanne @horseshoethurlby

We have fixed an issue which we believe was causing this. It’s currently with Apple pending review, so hopefully should be live in a day or two.

This should be v2.0.33.

9

@Leanne @horseshoethurlby - The app is now live in the app store. Can you please retry and let me know if this now works all OK for you?

10

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