Customer Deposits

How-to
1

Hi there could you advise please. All our clients pay a refundable deposit when their contract expires. approx £50 each client.

I Created a sales inventory for deposits and zero vat as they will be reimbursed. 99% pay cash which goes into the holding bank account.

The query i have is how to a refund this client even after the vat has been submitted as i cannot modify the invoice. i can only credit note the transaction.

Thanks for taking time to read this.

2

Hello @Oneillms1

  • Open the invoice > more options > credit note
  • Amend to show -£50 at 0 vat
  • Save and refund

The credit will reverse the value submitted on the return

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