Customer invoices Spam

[Oneillms1]

Hi there. I have had this problem before where our clients have not been receiving their invoices as it has been going into the client’s spam/junk mail inbox.
Please advise how this could be resolved

Thanks

[QFSteve]

Hello @Oneillms1

I found this in the forum which may help.

Sales invoices going to junk

We use QF to send out our sales invoices. Lately more and more of them seem to not be getting opened by customers who then say the email went into their junk folder. What can we do to stop this as it is seriously affecting our cashflow and wasting a lot of our time.