Debtor / Creditor Report crashing

when i try to run the historical Debtor / Creditor Report it times out / crashes. My accountant is trying to produce year end reports and is having the same problem. Is this a known bug / fault?

Hi @Tim_A

We’re not aware of any issues at the moment, but we will certainly take a look at this for you.

I’ve managed to locate your account, can you let me know what date you’re running the report for, please, and whether it’s invoices receivable, payable, or both, that you’re having the issue with?

thank you Matthew, we are trying to run the report to 31/03/2024 on our Brooke Biomass account (i have a few)

Thanks @Tim_A. I’ve just given this a go on your account and it’s loaded all OK on this end. Would you mind giving it another go, and letting us know if you continue to experience issues?

thank you - this appears to be working now

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.