I accidentally sent an incomplete invoice to a client. I deleted that invoice and issued another. When they queried I said delete that invoice - it was invalid in any case as there was no client purchase order reference. They now say I have to issue a credit note.
I’m following the Knowledge Base and the simple way is to create a note for the invoice. The one I deleted. So I’m trying to recreate the invoice but I can’t as the invoice number has already been used.
What to do?
If I create a generic credit note how do I show it as used on my system if I don’t have an invoice to credit?
