Hi,
I’m trying to permanently delete an entry on my banking feed, when i delete it it reappears on my feed the next day.
Thanks
Hello @Oligsp
If you have a bank feed, it will import missing entries for a few days so nothing is missed.
Why is it you are deleting it?
I had a customer recently who paid me a 50% stage payment halfway through a job. On completion i sent her the total invoice and an email reminder that she’d already paid 50%, she obviously didn’t read this and had forgotten so paid 100% of the invoice on completion, now having paid 150% of the agreed price.
I refunded her the stage payment from my bank account, then made the mistake of deleting the stage payment from my banking feed, which i never saw again. Then of course the refund showed up in my banking feed so things didn’t add up. I then tried deleting the refund from my banking feed also, but this kept showing up again in my feed for a few days. It doesn’t seem to be doing it anymore so hopefully it’s all sorted.
Many thanks.