I’m customising our outgoing emails at the moment, and it’s one thing that’s bugging me on invoice-related emails.
It seems that through the use of @DirectInvoiceLink@, you drop in a HTML block including a <table> all pre-formatted with the link in it; which doesn’t work as nicely as it could to with some mail clients (read: Outlook).
Would it not be easier to just parse back the invoice URL through that (or another) variable so we can decide how to present it, over parsing HTML which breaks formatting with Outlook.
@Glenn - Awesome, please let me know when it gets pushed through. Also would be nice if it could be replicated on similar links ( @DirectEstimateLink@ and @DirectStatementLink@ that I’ve seen so far).
Also, another issue, and I’ll open a thread in #bug if you’d like; we’ve got HTML in our signature (basic) which works on all emails I’ve sent so far, apart from the email sent when resetting a client’s password, which sends it in plain text (showing HTML).
We’ve now updated the system to send password reminders in HTML format, so there shouldn’t be any further issues here. The original issue was that the system was sending password reminders in plain text and just literally printing the HTML markup.
That’s correct. It’s not supported at the moment but we can consider adding it. Just click the “Vote” button at the top of the page to add your support for this request, and we’ll let you know if anything changes.
Many of the features would be implemented based on interest from the community (amongst other factors, such as the feasibility of it).
Historically, we’ve left the requests open for users to comment and like the post to show their support. This did change this year to the voting system, but we still take the posts into account. As you can see above, apart from yourself, there’s only one other post (from @leyton) for this request, but I do agree this could be useful.
Sure, I understand. It’s just that when Gary said “We’ve actually just made a change here that’s pending deployment.”, it sounded like it was just about to happen, so I wondered if in fact the idea had been retired.
I’m surprised it’s not a more popular request. You can customise every bit of the email, which is great, but then are stuck with this wording and formatting for the invoice link.