Displaying Payment Terms on Invoice

[RTSLTD]

I’ve just noticed that my invoices do not display the payments terms.

When I “create new invoice” the blank template has a box “payable within” and defaults to “0” days.

I then add the Client Name and the Payment Terms change to 7 days as it picks up the terms agreed from that customer’s settings.

If I then complete the invoice and “save details” the Payment Terms 7 days remains.

But as soon as I “send” the terms disappear.

Can someone please advise how I can make sure this information is included on the invoice automatically?

Best Regards
Richard

[QFBeth]

Hi Richard,

It may be that this box isn’t ticked to be included on yuor invoices.

If you go to Sales >> Invoices Customisation and then click on the box containing invoice date:

You can then check the list to see if the due date is included or not

[RTSLTD]

Yes that has sorted it thanks.
It’s 8 years almost since I set that up and I never gave any credit them so wouldn’t have ticked it and I haven’t messed with the template since.

[QFBeth]

Hi @RTSLTD

Glad thats sorted it. It’s hard to say without looking into your account as to why the settings might have changed

[RTSLTD]

They probably never changed. I never used to have any credit customers as an internet seller when I set up. But as time has gone one, I have offered credit to a few Govt bodies and a few trade customers and I was just looking at an invoice that was overdue and noticed it hadn’t a due date on.
they probably never have