Disputed payment

[FolkLondon]

Either use a suspense account or just delete both entries.

This thead covers contra entries on the bank account although the circumstances are different.

How to tag payment returned by bank due to insufficient funds

A payment made to a company was returned by the bank due to insufficient funds then represented a day later when it went through OK. How do I tag the initial payment and the return to the bank account. If I pay the bill then show as a refund from client, I can’t then pay it again.