Duplicate Invoice Payment from Client

Support
1

Quick question please, I received a duplicate payment in error from a client for an invoice. I notified the client the following day and sent them a refund for the duplicated amount (as they requested). What is the correct way to show this transaction in Quickfile please?

2

You can ignore it as in and out of bank cancel out else log payment against the invoice as usual and then a credit note

3

You can just delete both the overpayment and the refund from the bank account in QF.

4

Thanks for the quick replys

5

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