Duplicate Transactions Yoodle - Barclays

[SuccessAcademy]

Hi, My Yoodle Feed keeps bringing duplicate transactions through but they also not always obvious. Mostly when a currency exchange is involved but that is not always the case.

Sometimes the transaction also differ in amounts by 1p.

Here is an example - This transaction actually shows on bank account as going through on the 4th March

Please help

[QFMathew]

There are some situations where Yodlee provide different dates and descriptions for the same transaction. Your example above highlights this and it can be very difficult for us receiving the data to know that it’s duplicate and filter accordingly.

Is this a Barclays Current Account? I would strongly recommend to detach Yodlee and activate again with the new Barclays (Direct) Open Banking feed. I can activate the Open Banking feature on your account if you wish?

[SuccessAcademy]

Hi Mathew,

Thanks for getting back to me. Yes, it’s a Barclays business current account.

If you can active this open banking feed for me, and we’ll see if that solves the challenges.

Just to confirm the order of things from your message - 1) You’ll active the open banking feature 2) I detach Yodlee 3) Reactive using open banking feed?

Cheers,

Martin

[QFMathew]

@SuccessAcademy

Just to confirm the order of things from your message - 1) You’ll active the open banking feature 2) I detach Yodlee 3) Reactive using open banking feed?

Yes that’s correct. So Open Banking should now be enabled on your account. If you detach Yodlee then go to connect the feed again you should be presented with an option to establish a direct Open Banking feed.

Please let me know how you get on with that?