eBay feed not importing

My eBay virtual account hasn’t imported any transactions since early June. When I go to feed settings, there is no option to activate bank feed. It only has options to delete feed, insert aggregate totals, or import non-sales charges.

Do I need to manually import the missing transactions? How can I reactivate the feed?

Hello @gull

I would recommend removing the feed (from feed settings) and re adding it so a fresh authorisation is granted.

This tends to resolve most issues with feeds.

Once you have done this, if you are still having issues please let me know.

Hi @QFSteve, do you mean the “delete this bank feed” option? Won’t that delete all previous transactions?

Hello @gull

do you mean the “delete this bank feed” option?

Yes, anything imported will not be deleted.

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