Email server error

I am getting the message

It looks like there was a problem reaching your SMTP service

and emails are not going via our server. I have checked and all the settings look OK so it seems to have been a temp[orary problem, but how do I get QF to reset and start using our server again?

Thanks

Hello @ChrisA14

You can resend the activation email in your SMTP settings.

I tried this on your account and got a password issue.

Please try checking the settings and re entering your password and sending the activation email again.

Thanks - that seems to have fixed it. What is odd is that we sent out about 250 emails today (before I did the resending the activation email) and they seem to have gone through our server OK even though it was reporting a problem in QF

This topic was automatically closed after 7 days. New replies are no longer allowed.