Emailing out invoices

[kimmy1307]

Hi,

A couple of us have our own logins to the same Quickfile account, so use different email addresses to login, one admin and one accounts.

Our “Routine Emails” default address is set to the “admin@xxx.co.uk” which for most things is fine. However, the accounts dept need to resend invoices and statements for chasing payments and want any replies to come directly to the accounts email and not bother the admin team. We have tried using the “CC me” box but then the CC goes directly to admin Is there a way to change this so answers come to accounts when it is necessary (we can’t change the whole system from the admin email) Hope you can help as this is causing us quite a few headaches Thanks, Kim

[Lurch]

There’s a couple of threads on this but ultimately you can’t do what you want.

However, when you view the invoice there is a link you can copy (below the send via email option) so the accounts team can send out their own emails with reminders and links to the invoices.