Error 500 when previewing sales invoices

Support
1

I have recently installed QF and drafted 2 invoices. When I click on the preview invoice button I get the following error:

“Clunk!!
Something has just happened that wasn’t suppose to happen!
Don’t worry we have all the details and are working to resolve the problem.
You may want to go back and try again!
If that doesn’t work try logging back in from the homepage”

Is this an error on my side or yours?

2

Hi @victoriavellacott

Please accept our apologies about this - we are aware of it and looking into it.

[Edit]
@victoriavellacott - This should now be working all OK. I can see that my colleague contacted you before I managed to reply here giving you more details.

Please let us know if you have any further issues.