I filed my VAT return via QuickFile, and the return detail in QuickFile correctly shows that I am due repayment:
- Box 4 is positive
- Box 5 is negative
The csv exported data lines up with the above.
However, the same filing in my HMRC account shows the reverse:
- Box 4 is negative
- Box 5 is therefore positive, indicating that I owe VAT rather than being due a repayment.
If all of the data is correct upon entry, but is incorrect when processed by HMRC, this is an error with the software and will be a significant issue for my business unless the return can be corrected - how to resolve?