Error in VAT filing

Support
1

I filed my VAT return via QuickFile, and the return detail in QuickFile correctly shows that I am due repayment:

  • Box 4 is positive
  • Box 5 is negative

The csv exported data lines up with the above.

However, the same filing in my HMRC account shows the reverse:

  • Box 4 is negative
  • Box 5 is therefore positive, indicating that I owe VAT rather than being due a repayment.

If all of the data is correct upon entry, but is incorrect when processed by HMRC, this is an error with the software and will be a significant issue for my business unless the return can be corrected - how to resolve?

2

Hello @TDR

I replied to your support ticket earlier.

What does the wording on box 4 say in your HMRC account? does it say “vat due” or “vat to be reclaimed”?