Error message when trying to batch print three invoices

Recent Events on Dashboard displayed following:-
A number of printed documents could not be processed. FAILED TO IMPORT URL (1854269): AspPDF.NET 3.0.0.30064 has generated error #24: [ Font "Book Antiqua
Please investigate.

Do you have any issues with any of the 3 invoices if you try to print them individually?

No problem. They were in draft form when I originally tried the batch print.

Have you managed to get this sorted now they’re not in draft? If not, hopefully @Glenn will have a little look his end. Other than that, it’s always worth informing him about the bug!

Have tried again today. Still getting error message as below:-

A number of printed documents could not be processed. FAILED TO IMPORT URL (1854234): AspPDF.NET 3.0.0.30064 has generated error #24: [ Font "Book Antiqua

It’s a strange message I haven’t seen on any other accounts but I’ll investigate and see if I can see anything obvious.

OK this was caused due to a slightly different way in which the batch routine was rendering the footer text. It was referencing some information on the font (Book Antiqua) that pre-dates the updates we made in August 2013, so it was trying to embed a font that didn’t exist.

I’ve updated the reference on your account and rerun the routine, please let me know if this solved the problem and you received the email.

Thanks Glen.
That solved it.
Excellent software and support.

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