Hello, within the invoice management screen you used to be able to export the data in CSV file in order to open in Excel, this does not appear to be the case anymore, when you export the selected data it opens up a screen containing text data which does not download as was the case with the CSV file.
Why has this changed and is there a way of reverting back to the CSV export.
Thanks for any help provided
Hi,
It is working on my end.
On the invoices overview screen, select the invoices you want to download>>click More Options>>click Export Data. I just did it and I got a csv file.
Alternatively, you could run a backup and get the invoice data this way.
Hope this helps
Thanks for the reply, can i just ask are operating on a MAC and if so are you running Ventura 13.1 Cannot be 100% sure but I am sure I used to be able to export a CSV file prior to updating to this latest operating system.
This is the page title that opens when I export -https://qfstore.blob.core.windows.net/master/CSV/2022_12_29/6131457620_Invoice_4d7eb07f-5c6.csv
Clearly states at the end of the line but does not export only opens this page
I am on a windows laptop and it is definitely working on my end. You are maybe right, it could be related to your operating system. But even when the page is only opened in your browser, there should be also a option to save/download the file. It is maybe worth trying another web browser, Opera or Chrome?
Also, have you tried the backup feature in quickfile? That should do the job as well
Thanks for the info. I will try an alternative browser first and then backup if all else fails
Nothing has changed at the QuickFile end but several different people have recently reported that an update to Safari has changed the way it opens CSV links to view them inline rather than as downloads. If you use the “save” option on the File menu and save the page as a file name ending .csv you should be able to open it as before, or at least use the “import” option in Excel or Numbers.
A CSV file is a plain text file, that’s why many systems use them rather than specific formats like xlsx as they’re more broadly compatible with more different software as well as being amenable to machine processing with scripting languages for users with more technical knowledge.
Many thanks Ian for the explanation, just saved the page as you suggest and was able to open in Excel.
Thanks to all for your responses and a Happy New Year to all
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