Go Cardless Payments Processing?

[Steve_IT_Manager]

I use Go Cardless direct debit system for customers paying monthly service fees. How should I process these payments?
When I select an invoice can I create a payment method Go Cardless and select this, instead of bank transfer?
Also if the invoice is for £6 I get paid £5.90 as Go Cardless deducts a fee. How do I deal with this?

[QFSteve]

Hello @Steve_IT_Manager

This may help
https://support.quickfile.co.uk/t/setting-up-direct-debits/8883

[Steve_IT_Manager]

Hi thanks for the link. I do have Go Cardless link active but do not get the extra button to tick in invoice template. Can I select Go Cardless from the drop down list well logging a payment against an invoice. My choices are Cash Bank Transfer etc…

[QFSteve]

Hello @Steve_IT_Manager

Are you trying to set up the mandate or process a manual payment?

[Steve_IT_Manager]

process a manual payment

[QFSteve]

Hello @Steve_IT_Manager

Any payments triggered outside of QuickFile aren’t pulled in.

I notice you have bank feeds setup, I would assume you would receive in the amount less the fee directly into your bank.

You would then tag the transaction as a transfer from your Go Cardless merchant account and pay off the invoice using the Go Cardless merchant account.

This is done so the fee is accounted for

Can I select Go Cardless from the drop down list well logging a payment against an invoice. My choices are Cash Bank Transfer etc…

Its not in the list unfortunately, you could just select “Some Other”