We invoiced a client and debited them via GoCardless and the payment arrived in our bank via GoCardless as normal.
The client has now done a chargeback. GoCardless are showing the amount as a debit balance on our account.
So does anybody have any idea how I should log this so that I can show the invoice as unpaid and the debit balance on our GoCardless holding account? Is it sufficient just to delete the payment from the invoice?