Gocardless feed not working as it should (i think)

[QFMathew]

Hi @adnw

There isn’t a GoCardless feed as such, more of allowing GoCardless as a payment method in QuickFile. Any transactions that tag place linked to QuickFile, including payments and their related deposits, should automatically import.

If a collection takes place outside of QuickFile (e.g. through another platform, or through GoCardless directly), then this wouldn’t show in QuickFile.

@adnw

how do you tag them and link them to invoices and transfers to the bank and how do you deal with the fees?

You would treat this in the same way as any other merchant account. There’s more information on this, here: Handling payments from merchant accounts