on one of my quickfile accounts the dd request for gocardless seems to have been put in wrong?
i wanted payment to come out of my clients bank on 1st of the month.
my client has the gocardless authorisation setup in quickfile.
i have a recurring invoice setup in quickfile.
the invoice was issued on 25/12/2020 (start date).
Payable within 7 days.
auto bill with direct debit.
initiate request after 4 days.
the dd request has gone into gocardless as Charge Date of 08/01/2020 with payout date of 12/01/2020
i use recurring invoices on another quickfile account.
i was under the impression that the initiate request after 4 days just delays the charge date in gocardless? why has it delayed it from 25/1/2020 to 8/1/2020? i make that a delay of 14 days?