I have recently signed up to Quickfile and am trying to submit my VAT return for this quarter. I use a cash accounting basis and have selected this in my settings. However, when I go to submit my VAT return it says ‘Accrual Accounting’ in the top left hand corner.
Also, I cannot submit my return as I get the attached error message!
Who do I contact to help me sort this? When will the error be looked into?
You need to make sure that Cash accounting is ticked, and another thing to check is the Vat Filing Start Date.
If you are still having problems then please send a Private message containing your account number for us to take a look to make sure the settings on your account are correct
If you click the persons Name you’d like to contact this will bring up a pop up where you can select to message them - I have just sent one to you if that makes it easier?