Help with VAT MTD - VRN incorrect

I’m in midst of abandoning Quickfile! I inadvertently filed a zero vat return while looking for the MTD authorisation process at the weekend… I realise i now have to report my vat on a VAT652 - but now i have entered all the invoices up on Quickfile for the quarter, it won’t re-run the vat return? I’m close to picking up another piece of software to re-enter all… but surely I can get to my amended vat figures via QF? This screen displays: You are not yet authorised to view this report for the VRN xxxxxxxxx . Please ensure your VAT number is correct and you have connected the corresponding HMRC Tax Account. If you have recently enrolled on the MTD scheme please allow 24 hours for HMRC systems to update. Vat no is correct…
Thanks in advance!

Hi @sheena_king

I’m sorry to hear you’re having issues.

Just to clarify - the error you’re seeing about an incorrect VAT number is actually from HMRC rather than QuickFile. When we attempt to check your open periods (or any other account information) HMRC are returning this to us.

Have you successfully enrolled on MTD? If so, when did you receive the confirmation email? It’s also worth checking the correct HMRC account is linked to your QuickFile account. Some users have several accounts for different services.

Hi Matthew - thank you for speedy response. I hadn’t enrolled on MTD - I thought i had… Presumably all will be fine going forwards.
Thank you!

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I am experiencing the same problems. I have added all of my credentials to the VAT settings in QuickFile, but get the message : You are not yet authorised to view this report for the *VRN ######### . Please ensure your VAT number is correct and you have connected the corresponding HMRC Tax Account. If you have recently enrolled on the MTD scheme please allow 24 hours for HMRC systems to update.

Unsure how to proceed as HMRC say we are all set with MTD from their perspective.

Sorted it! Unticked MTD in settings and tried to submit a form. This then allowed me to un-link the tax account and relink it. All now works.

Hi @AndyStephens

Glad you managed to get this sorted. However, just to clarify one point:

If you mean in the VAT settings, this is actually for the older submission method rather than MTD. To use MTD you need to link your HMRC and QuickFile accounts. This can be done by going to Reports >> HMRC.

Any problems, please let us know.

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