We have a payment that has since been locked in the previous financial year but showing as outstanding… is there a way from stopping it being shown as currently outstanding. Archiving it doesn’t work. It’s essentially been written off.
If it debtors , you need to actually write off invoice as bad debts to become nil balance
Thanks, the problem is I actually found the payment afterwards but we’d locked the previous financial year down.
Are you not bale to write off in current year?
Looking at it yes, but won’t be able to set payment date in the past. Is that a problem?
No that should be OK
Thanks for your help! We’ll do that.
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