Due to personal circumstances I haven’t used my Quickfile account for some time. My Bank feed stopped operating on 2/9/2019 I have just connected to open banking and it does not allow me to download transactions from that date. Can anyone advise on how I can rectify this issue
Hi @Caz9596
Unfortunately that is the limit imposed to us and there is no way that we can change it. However, you can download and import csv files from your bank and there is no limit on how far back you can go with these.
I’m sorry I couldn’t be more help with this, however, if you have any further questions, please don’t hesitate to ask.
Thanks for your response. If I download the CSV files in to quickfile will that access the feature where I can tag my transactions?
Hi @Caz9596
Yes, this will take you through to tagging your transactions.
For more information about how to upload a csv, please check out the following link: Importing your bank statement
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