Hi @Jsmith9114
You can get CSV copies of your files by running a back up on your account.i f you’re being prompted to renew the subscription when you log in, if you let me know the last 3 digits of your account number, or the name of your business (please send this in a private message), then I’ll arrange for a back up to be emailed to you.
We’ll be sorry to see you go! If you have any feedback, we’ll welcome it (you can send this in a private message if you wish, by clicking on my name and then ‘Message’)