How do i put my new credentials into the software

[QFBeth]

Hi @river,

There is a MTD troubleshooting guide here: Making Tax Digital: Troubleshooting

@QFMathew

it’s worth unlinking your HMRC account and relinking it. This resets the authorisation and can often fix the issue.

To do this, go to Reports >> HMRC , and select your tax account.

You will find a “Disconnect” option at the top of the page

Once you’ve done this, you can relink the account and try again.

Hope this helps