Hi QFMathew,
Sorry for the late reply
Thanks for reaching out…
Just to clarify I am not using stripe, like I said my customers are using BACS Bankers’ Automated Clearing System .
“The link I refer to from Ian is in the sentence, in his last response namely:
You will then see a checkbox when logging a payment to an invoice “Send an email notification to the client”. [image] There is a link…”.
Now what I did was look at the knowledge base “Payment Notification Emails”.
Then I had to create a test customer and create an invoice.
At the point when I am logging the payment, I can see the option “Send an email notification to the client”.
However my issue was that I had not sent a receipt to the clients initially.
So I went back to the invoice hoping to send the receipt within the paid invoice.
Let me demonstrate, what happens within wave accounting, with the image shown below.
I open a paid invoice and there is the option to send a receipt, right there within the invoice:
Hope that helps in clarifying what I am trying to achieve.
Thanks
Ken