How Much Does It Cost to Use Direct Debit via GoCardless Integration?

Integrations
1

Dear QuickFile Support,

I hope you are well.

We recently signed up for the GoCardless Standard plan with a 90-day free trial. We are still in the process of setting up the system to collect payments from our clients via Direct Debit. However, we received a charge of £106 related to QuickFile, and we would kindly like to request an explanation regarding this amount.

Upon research, we noticed that QuickFile charges for the integration with GoCardless. Could you please explain how these charges work? Is this a one-time fee or a recurring charge?

We plan to collect monthly payments from 44 clients via GoCardless Direct Debit. In this case, how much should we expect to pay QuickFile for processing these transactions?

We appreciate your support in advance and would be grateful for a prompt response so we can understand the next steps.

Kind regards,
Zion Accountants

2

Hi @ZionAccount

QuickFile doesn’t charge users to use the GoCardless integration. It’s available to all accounts regardless of their size.

Any charges would be from GoCardless directly. Their pricing can be found here: Pricing

3

So this value is related to the activation of the Power User Subscription and Quickfile Credits use?

4

The service should be listed on the invoice.

If the invoice came from GoCardless, it would relate to their services.
If it came from QuickFile, it will state on there what it relates to.

If you’re still stuck and can’t work it out, by all means drop a private message to @QFSupport along with the invoice and account details, and we’ll take a look for you.