How to allocate a prepayment after year end

Accounting
1

on 13.6.25, I received some money and put it as unallocated to a customer account. Since then I have done a year end. I now want to allocate this amount to an invoice (same customer) and am struggling to do so. Any advice?

2

Hello @AP123

You should still be able to pay the invoice from existing credit by doing the below

  • View the invoice (it have a message such as the one below)
    image
  • Clicking Log Payment
  • Selecting Apply from Credit (note it will use the oldest credit first, you can not specify a specific payment)
  • Save