How to clear items from creditors control account

Support
1

Hi

How do I get rid of items showing as prepayments when they are clear on the supplier account, do they just sit there forever?

They are currency related :frowning:

Prepayments
PAYMENTID COMPANYID COMPANYNAME PAYMENTDATE CURRENCY AMOUNT BANKID UNALLOCATED
9394219 1505363 19/04/2018 EUR 286.69 1258 286.69
14514687 1505363 18/01/2019 EUR -272.79 1200 -272.79
2

Hi @S_W

We’ll certainly take a look at this for you.

Can I just check where you’re seeing those prepayments to please? And if it’s a dated report, what date/date range are you look at?

3

Hi

Thanks for coming back to me :slight_smile:

It is a historic creditors report, run at 30/06/2020, there was a refund of VAT on an EU invoice, the credit was raised from the bank I believe. the Supplier account is clear but the difference is sat on the creditors control account. I can journal it off but how do I stop these transactions showing on the report?

4

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