How to delete a locked bank entry

[arbourcom]

hi

a colleague manually entered a bank entry and then tagged against an invoice that was never paid is there a way to delete this. the invoice should have been set to bad debt

[QFMathew]

Hi @arbourcom

It depends on how the payment was locked. If it was locked because a year end, you can simply undo the year end to release the lock.

If it’s locked because of a VAT return, you could roll back the VAT return, although if it’s a few returns back, it may be more hassle that it’s worth.

If you could provide us with a few more details, we’ll certainly try to help you further.

[George_H]

You could try a reverse set of entries.
Manually entered a bank entry as a Money Out for the same amount as the Money In entry.
Then tagged it as a refund against the same invoice as before.

That should reverse the error in the current period, that your colleague entered in the previous period that is locked.