How to disable gocardless for some customers?

ive added my existing gocardless account to my new quickfile account.

ive added a test customer.
i can create an invoice, then go to that invoice and payments, then it shows the option to turn on or off stripe and gocardless for that specific invoice.

how do i turn off the option for gocardless all together for specific customers?

also, if i create a recurring invoice for a customer, can i choose that just that recurring invoice doesnt allow either gocardless or stripe?

thanks

Hi @adnw

Please see the below post for details on how to do this:
Disable specific payment options for a client or invoice

hi
yes ive seen this option when you raise an invoice,

but how do you do it for recurring invoices so that each time its raised an option is removed?
ithe only way i can see is to wait until its raised and then manually remove it each time…

Your two choices are to either remove it on the invoice itself, or remove it from the client as a whole. It’s not possible to remove it from a recurring profile unfortunately.

This topic was automatically closed after 7 days. New replies are no longer allowed.