How to tag compensation

[Lewis_Morris]

Hello,

I recived compensation from an Airline for a cancelled flight along with a refund for the flight. The total amount is more than any purchase made to the airline form my account so I’m unable to log it as a refund.

How do I log this payment in Quickfile? I’m tried raising both a Purchase Order and Credit but these are not picked up by the payment when I try to tag it…

Thanks for your help in advance

[QFSteve]

Hello @Lewis_Morris

Was the refund relating to an invoice?
e.g. invoice value plus compensation.

• If so credit the invoice off and refund it then do the below for the compensation.
• If not do the below for the full value.

Create a manual credit on the suppliers account and refund the credit.

You can then delete the entry on the bank to avoid duplication

[Lewis_Morris]

Hi @QFSteve,

Thanks for the quick response.

The initial puchase from the supplier was for £700 paid by card. I then was reimbursed £743 by the supplier.

I think the 2nd step you’ve suggested should work though, if I’m understaning it right.